Reena Joy - Independent Celebrant - Last updated: February 2026

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This Privacy Policy explains how I, Reena Joy ('I', 'me', 'the Celebrant'), collect, use, store, and protect your personal information when you use my celebrant services or interact with my website.

I am committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

1. Who I Am

I am Reena Joy, an independent celebrant based in Manchester, providing ceremony services across the North West and beyond.

For data protection purposes, I am the data controller of your personal information.

Contact details:

Email: hello@reenajoycelebrant.com

Website: www.reenajoycelebrant.com

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2. Information I Collect

2.1. Information You Provide Directly

When you enquire about or book my services, I may collect:

• Your name(s) and contact details (email address, phone number, postal address)

• Details about your ceremony (date, location, type of ceremony)

• Personal information shared during consultation (your story, preferences, family details)

• Payment information (bank transfer details)

• Any other information you choose to share with me

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2.2. Information Collected Automatically

When you visit my website, I may automatically collect:

• Technical information (IP address, browser type, device information)

• Usage data (pages visited, time spent on site, referring website)

• Cookie information (see Cookie Policy section below)

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3. How I Use Your Information

I use your personal information for the following purposes:

• To provide my celebrant services and create your bespoke ceremony

• To communicate with you about your ceremony and answer your queries

• To process payments and maintain financial records

• To send you relevant information about your booking

• To improve my services and website

• To comply with legal obligations (such as tax and accounting requirements)

• With your consent, to send you occasional updates about my services or news (you can opt out at any time)

 

4. Legal Basis for Processing

I process your personal data on the following legal bases:

• Contract: Processing is necessary to fulfil my contract with you to provide celebrant services

• Legitimate Interest: I have a legitimate business interest in maintaining customer records, improving my services, and marketing to enquirers

• Legal Obligation: I must process certain data to comply with tax, accounting, and other legal requirements

• Consent: Where I send marketing communications, I rely on your explicit consent which you can withdraw at any time

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5. Sharing Your Information

I do not sell, rent, or trade your personal information to third parties.

I may share your information with:

• Service providers who help me run my business (e.g., website hosting, email services, accounting software). These providers are contractually obliged to keep your data secure and only use it for the purposes I specify.

• Professional advisers (accountants, solicitors) where necessary for legal or business purposes

• Law enforcement or regulatory bodies if required by law

• With your explicit permission, photographers or other suppliers involved in your ceremony

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6. How Long I Keep Your Information

I retain your personal data only for as long as necessary:

• Enquiry data: If you enquire but don't book, I keep your details for 2 years in case you wish to contact me again, after which they are securely deleted

• Client data: After your ceremony, I retain your information for 7 years to comply with tax and accounting regulations, and to provide you with a copy of your ceremony script if requested

• Marketing data: I keep marketing consent records until you withdraw consent or for 3 years after your last interaction with me

• Website analytics: Aggregated, anonymised data may be retained indefinitely for statistical purposes

 

7. Data Security

I take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it, including:

• Secure password-protected devices and encrypted storage

• Regular backups of important data

• Secure email communication

• Limited access to personal data (only I have access unless specifically authorised)

• Secure disposal of physical documents containing personal data

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8. Your Rights

Under UK data protection law, you have the following rights:

• Right of access: You can request a copy of the personal data I hold about you

• Right to rectification: You can ask me to correct inaccurate or incomplete data

• Right to erasure: You can request deletion of your data in certain circumstances

• Right to restrict processing: You can ask me to limit how I use your data

• Right to data portability: You can request your data in a portable format

• Right to object: You can object to certain types of processing, including marketing

• Right to withdraw consent: Where I rely on consent, you can withdraw it at any time

To exercise any of these rights, please contact me at hello@reenajoycelebrant.com. I will respond within one month.

 

9. Cookies

My website uses cookies to improve your browsing experience and analyse website traffic.

What are cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and understand how you use the site.

Cookies I use:

• Essential cookies: Required for the website to function properly

• Analytics cookies: Help me understand how visitors use my website (via Google Analytics or similar)

You can control and delete cookies through your browser settings. Please note that disabling cookies may affect your experience of my website.

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10. Third Party Links

My website may contain links to third-party websites (such as social media platforms). I am not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal information.

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11. Children's Privacy

My services are not directed at children under 16. I do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided me with personal information, please contact me.

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12. Changes to This Policy

I may update this Privacy Policy from time to time to reflect changes in my practices or legal requirements. Any changes will be posted on my website with an updated 'last updated' date.

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13. Complaints

If you have any concerns about how I handle your personal data, please contact me first so I can try to resolve the issue.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator:

Information Commissioner's Office

Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Tel: 0303 123 1113

Website: www.ico.org.uk

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14. Contact Me

If you have any questions about this Privacy Policy or how I handle your personal data, please contact me:

Reena Joy

Independent Celebrant

Email: hello@reenajoycelebrant.com

Website: www.reenajoycelebrant.com